IATA champions five e-commerce strategies

IATA’s Strategies to Boost Air Cargo in E-commerce

IATA outlined five key strategies for optimizing the air cargo industry in the e-commerce sector:

  1. Focus on dedicated e-commerce products and services to increase market share.
  2. Embrace digitalization to accelerate operations.
  3. Ensure compliance with global standards for smoother customs clearance.
  4. Invest in air cargo solutions to manage risks related to capacity and crises.
  5. Compete through responsiveness and value-added services to reduce processing time.

Andre Majeres (IATA) emphasized that success in e-commerce goes beyond efficiency—it requires excellence through added-value services.

Rapid Growth in E-commerce

  • 80% of cross-border e-commerce is shipped by air.
  • Global e-commerce sales rose from $3.4 trillion in 2019 to $6.3 trillion in 2024, with projections of $8 trillion by 2027.
  • Parcel volumes shipped by air increased from 170 billion in 2022 to 189 billion in 2023, and are expected to reach 256 billion by 2027.
  • Cross-border e-commerce accounted for 10% of air cargo volumes in 2017, growing to 20% in 2022 and projected to hit 30% by 2027.

Industry Challenges

  • Capacity constraints, geopolitical disruptions, climate impacts, trade barriers, labor/material shortages, and outdated tech infrastructure remain key issues.
  • New U.S. tariffs and EU regulations may affect shipping behavior and logistics flows.
  • Postal shipping is declining (from 60% in 2016 to an expected 10%), while direct parcel services and forward-deployed inventory models are growing.

Future Outlook

    • IATA analyzed the top 50 global e-commerce players and identified varying logistics models (fully owned, third-party, hybrid).
    • There’s growing demand for mid-tier services—faster than postal, cheaper than express.
    • Despite market uncertainties, data indicates steady and strong growth.